Anybatch

Privacy Policy

1. Who we are

This Privacy Policy explains how Anybatch handles personal data when you use our service for ordering custom-printed and blank cans and labels. The company operating Anybatch is the data controller for the personal data described here.

2. What we collect

  • Account and company details — your name, business email, phone number, and your company's registration, VAT, and address information, provided through our authentication provider.
  • Order data — the products, quantities, artwork, delivery addresses, quotes, and related correspondence for your orders.
  • Payment data — handled by our payment provider; we receive confirmation of payment and invoice details, not full card numbers.
  • Technical and usage data — information needed to operate the service securely and to diagnose errors.

3. Why we use it and our legal bases

  • To provide the service, process and produce your orders, and manage your account — to perform our contract with you.
  • To prepare quotations, handle payment, and keep business and tax records — for our contract and our legal obligations.
  • To secure the service, prevent misuse, and improve it — for our legitimate interests.

4. Who we share it with

We share personal data only with service providers who help us run Anybatch, each under appropriate safeguards: our authentication provider, our payment provider, our hosting and file-storage providers, our error-monitoring provider, and our customer-relationship and invoicing system. We do not sell your personal data.

5. International transfers

Where a provider processes data outside the European Economic Area, we rely on appropriate safeguards such as the European Commission's standard contractual clauses.

6. How long we keep it

We keep personal data for as long as your account is active and as long as needed to fulfil orders, meet legal and tax obligations, and resolve disputes. Uploaded artwork and order files are retained for the period needed to produce and support your order.

7. Your rights

Subject to applicable law, you have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent where processing is based on it. You also have the right to lodge a complaint with your data protection authority. To exercise your rights, contact us through the details provided in the application.

8. Cookies

We use cookies and similar technologies that are necessary to sign you in and keep the service working securely. Where any non-essential cookies are used, we ask for your consent.

9. Changes to this policy

We may update this policy from time to time. The current version is always available here, with the date it last changed.

10. Contact

For any question about this policy or your personal data, contact us through the details provided in the application.